Lower Unit Assembly 64P-45300-16-8D

Shopping experience: I've done business with Crowley before but this time I wasn't very happy with them. First of all they said shipping was going to be $4.95. I got a notice that my order was shipped but I did not receive a tracking number. I waited about a week and still nothing. So I got I touch with support and the associate said he would get on it. Well crickets! I finally had to call and speak to a real person and they said it hasn't been shipped because I had to pay more shipping. I asked why wasn't I contacted on this issue, nobody had a clue. I had to pay an additional $ 200 and some odd cents for shipping. I had to pay because this was for a business and we needed it ASAP. Now one might think $4.95 for something that large, come on! Well Boats.net ships the same thing for free! If you look on the Crowley web site it still shows $4.95 for shipping. You guys need to step up and treat your costumers fairly, I felt like Crowley took advantage of a returning costumer. Repair difficulty: Easy Repair time: Less than 30 mins