GROMMET, WATER TUBE (UPPER) 68F-42725-02-00

Everything up to post-purchase was flawless. After the payment was made, the items sat in my cart for 2 days, and the order wasn't processed. I almost paid double, but checked my account first and saw that the transaction had indeed gone through. This also happened on my last order. When a purchase is made, the items aren't clearing from the shopping cart. I spoke to a representative who is aware of this issue, as others have double paid. This should be escalated and addressed ASAP. Making mistakes with people's money is a sure-fire way to lose customers.

Took 3 weeks to arrive. Packaging was inadequate. Arrived completely destroyed. Thankfully the parts we ordered were still with the package and undamaged. Parts appear to be good quality.

Engine: Yamaha 200HPDI Shopping experience: Great, fantastic diagrams and easy shopping Repair difficulty: Easy Repair time: 1 to 2 hours Repair symptoms: Summarize Fuel filter and gear case change